Seiko Smart Label Printer (SLP) Driver FAQ's Labels.com.au Last Updated: May 30, 2011 - 4:26:28 PM Posted in: Seiko Smart Label Printer (SLP) Driver FAQ's Jun 19, 2010 - 8:28:34 PM Seiko Smart Label Printer (SLP) Driver FAQ's Q: Do you support Windows XP 64 and Windows Vista? A: Our 6.8 software is now compatible with Windows Vista 32 and 64 bit and also Windows XP 64 operating systems. Q: What are my system requirements for Windows? A: This product will work with an IBM or compatible using 233 MHz or higher Pentium compatible CPU.

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Minimum 64 MB RAM, 128MB recommended with 16 MB hard drive space available. RS323C serial port or USB port needed Q: Where can I download software/drivers for my SLP? A: Visit us at for all the recent software downloads available. Q: I am still using Windows ME and need drivers for my SLP440. Do you have it? A: We have Drivers for the 300dpi printer available for Windows 3.1, 95, 98, and ME. Please visit us at for all the recent software downloads available.

Q: Does your software and drivers support the Intel Core Processor? A: Yes, our software and drivers were engineered and tested for Universal compatibility, meaning our software runs natively on Intel and PowerPC-based Macintosh computers. Q: I receive a warning stating that the Driver is not digitally signed. Is this okay to continue installation? A: Our Drivers are digitally signed by Microsoft and is available on the website and yes, continuing the installation will not have any impact on the operation of your SLP printer.

The message is just to indicate that the driver is not currently certified by Microsoft. Q: How can I tell if a driver is indeed signed? A: Open Printers and Faxes (or printers on 2K). Right click and select Properties on the SLP printer. Select the 'Advanced' tab and click 'New Driver' In the wizard, click 'Next' On the ensuing page, scroll in the 'manufacturer' box to the 'SII' entry At that point, the list of printers on the left will have green checkmarks (in XP), and there should also be some text below the boxes indicating the driver is signed.

Cancel out of the wizard since you don't actually want to update anything. Q: How can I tell the version of an installed driver? A: Open Printers and Faxes (or printers on 2K). Go to File - Server Properties.

Select the 'Drivers' tab. Find the entry for the SLP printer and select it. Double-Click 'Properties' In the window that is opened, scroll to 'slp.dll' and click 'Properties' In that window, click the version tab. This will show you the version of the driver. For instance 6.4.0.351.

Q: Plug and Play isn't finding my printer. What's wrong? A: This is something for an administrator. Do the following steps:.

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Unplug the printer. Right click on 'My Computer'. Select 'Properties'.

Select 'Hardware'. Push 'Device Manager'. From the 'View' menu, select 'Show hidden devices'. Under 'Printers' within the window, select an SII SLP Printer, get properties on it, and 'Uninstall' the printer. Q: Why does the computer recognize my SLP 100 as SLP100/410? A: The printers were renumbered when they received their new look. The 410 contains the internals of a 100, the 420 contains the 200, and the 430 contains the 240.

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Q: When I install version 6.0.7 of the Smart Label Printing software or Printer Driver I get an error 1316. How do I install? Search for 'ntfs for mac os. A: If you run our installer and are presented with an 'Upgrade' screen, while continuing to install you receive a 1316 error, please do the following:. Quit the installer. Remove all versions of our software with the Add/Remove programs control panel.

Re-run our installer. If the 1316 error persists, call support. (contents of this article sourced from ) Have a look at our other articles if you didn't find answers among these Seiko Smart Label Printer (SLP) Driver FAQ's.

Copyright 2010 by Labels.com.au.

Seiko Smart Label Printer (SLP) Hardware FAQ's Labels.com.au Last Updated: May 30, 2011 - 4:26:28 PM Posted in: Seiko Smart Label Printer (SLP) Hardware FAQ's Apr 13, 2010 - 8:34:10 PM Hardware FAQ's Q: I receive a warning stating that the Driver is not digitally signed. Is this okay to continue installation?

A: Our Driver is digitally signed by Microsoft and is available on the website and yes, continuing the installation will not have any impact on the operation of your SLP printer. The message is just to indicate that the driver is not currently certified by Microsoft.

Q: What are the built in connections on my Smart Label printer and what rate do they communicate? A: The SLP 100, 120, 240, 410, 420 430, 440, 450 all have both built-in USB and Serial connections. The USB port is USB 2.0 Full Speed.

The serial port uses a RS-232 cable and communicates at the following speeds: SLP 120, 220: 9600 baud SLP 100, 200, 240, 410, 420: 57,600 baud SLP 440, 450: 115,200 baud Q: How do I set up an SLP to print by serial? A: Do the following:.

From within the Start Menu - Control Panel - Printers & Faxes. Double click 'Add Printer'. Select a serial port. Usually COM1. (It may be COM2 through 4 if you have more than one serial port on your machine.) Push Next. Turn off the 'Automatically detect Plug and Play' checkbox. Scroll to the end of the Manufacturer list and select 'SII'.

Select your printer model from the 'Printers' list. Keep existing driver. Give the printer a name.

OPTIONAL: If you want to use the printer instance to print by SLP, turn sharing on for the printer. OPTIONAL: Enter location and comment. Do NOT print a test page. (Test pages are for legal paper and don't work right for small labels.). Push Finish.

After the new printer appears in Printers & Faxes, right click the printer and select the 'Properties'. Click the 'Ports' tab. Select the COM port you chose in step 3.

Push 'Configure Port' and change the settings as specified below: SLP 440 or SLP 450: 38,400 Bits per second SLP 410 SLP 420, SLP 430: 57,600 Bits per second For all printers: Parity: None Stop bits: 1 Flow control: Hardware If you change the speed settings, BE SURE to check other properties as well. Windows will sometimes reset them without warning. Try to print from Notepad. If serial printing does not work, verify all of the settings above, especially the settings in step 15. Otherwise, you could have a bad cable, serial port, or printer. Q: I installed my 6.x software, but it is not working, do you have some basic troubleshooting steps I can try? A: Try these steps:.

Unplug the printer. Remove all software from SII from Add/Remove programs in Control Panel. Install version 6.x of our software. Q: I have an adapter from another SLP printer, can I use that one? A: Below is a list of adapters and what printers they can be used with AC adaptors for SLP440 to supply the power is also used the same as for the SLP410/420. AC adaptors for SLP450 is also used the same as for the SLP430.

AC Adapters SLP-410/420/440 PW-0006-WH-U1 PW-0006-WH-E1 PW-0006-WH-K1 PW-0006-WH-A1 SLP-430/450 PW-0012-WH-W2 AC cord: CB-WH-US2 PW-0012-WH-W2 AC cord: CB-WH-CE2 PW-0012-WH-W2 AC cord: CB-WH-UK2 PW-0012-WH-W2 AC cord: CB-WH-AU2 Q: How do I get the labels out of the printer? A: Advancing a label: To advance the labels in your printer simply press and release the '^' key on the front of the printer.

A: Removing Labels: To remove the labels from your printer, press and hold the '^' key on the front of the printer. Q: My labels are jammed into my machine. A: If you have a label that is jammed in the printer, first lift the roll cover. Then gently pull on the face plate of the printer (the colored cover that has the product name imprinted). Once the front plate is removed, you will see a lever on the right side of the printer. Bring the lever towards you. Once the lever is towards you, it releases the pressure allowing the labels to easily be removed.

Also by disengaging the lever, the LED on the front will flash until the lever is back in place. Return the lever to the original position and reattach the front panel. Reload your labels. Q: How can I print a test label on my 410/420/430? A: The SLP printers are designed to print two different types of test designs. The first consists of a two box pattern which demonstrates the density level.

The second is a Seiko label that contains a graphic. Below are the instructions for printing both: To print a two box pattern: Turn the machine off by pressing the 'I' button. Before you turn the machine on, Press and hold the '^' button while pressing and holding the 'I' button.

To print the SII logo test label: Turn the machine off by pressing the 'I' button. Hold down the '^' button while you press and release the 'I' button. Q: How do I print a test label on my SLP 440/450 printer? A: Follow the following steps to prints:. Press the 'I' key until the SLP printer turns off and no LED's are illuminated.

Press and Hold the '^' key until the LED begins to flash green. Do not release.

While pressing and holding the ^ key, press the 'I' key 1x to print the SII graphic Logo. While pressing and holding the ^ key, Press the 'I' key 2x to print the SII sample address label. While pressing and holding the ^ key, Press the 'I' key 3x to print the density test. While pressing and holding the ^ key, Press the 'I' key 4x to print the serial number and firmware.

Q: My LED is flashing, what does this mean? A: The LED is programmed to flash for the following reasons: Types of Error LED Blink Pattern Paper Out Green 1 Head Up Green 2 Paper Jam Orange 1 Buffer Overflow Orange 2 Head Temperature Red 1 Voltage Error Red 2 Motor Temperature Red 4 Q: Is there a way to tell what version of firmware is on my SLP printer? A: When you print a Seiko test label, the firmware version is listed on the label. To print a test label follow the below instructions: For the SLP-100, 240, 420, 430 printers. Turn the machine off by pressing the 'I' button. Hold down the '^' button while you press and release the 'I' button. A test label should be printed with the firmware version listed.

For the SLP-440 & 450 1. Press the 'I' key until the SLP printer turns off and no LED's are illuminated. Press and Hold the '^' key until the LED begins to flash green. Do not release. While pressing and holding the ^ key, Press the 'I' key 4 times to print the serial number and firmware.

(contents of this article sourced from Have a look at our other articles if you didn't find answers among these Seiko Smart Label Printer (SLP) Hardware FAQ's. Copyright 2010 by Labels.com.au.